Privacy Policy

Truescope Digital operates as an educational training program for aspiring real estate property managers and building administrators. We are based at 6th Floor, ACE Building, 101 Rada cor Dela Rosa Street, Legazpi Village, Makati City, 1229, Philippines.

For purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, Truescope Digital acts as the personal information controller in relation to the data collected through this website and its associated communications.

You may contact us regarding data privacy matters at: info@truescope.digital or by calling +63 2 8892 9781.

We collect personal data only when you choose to provide it to us. The categories of personal data we may collect include:

• Contact information: Your name and email address, submitted through inquiry or contact forms on this website.
• Inquiry content: The text of messages you send us through forms, including questions about the training program, enrollment, or course content.
• Technical data: If you accept cookies, we may collect information about your browser type, operating system, pages visited, and approximate geographic location derived from your IP address. This data is collected through cookies and similar technologies as described in our Cookie Policy.
• Communications data: Records of correspondence if you contact us by email or phone.

We do not collect sensitive personal information as defined under the Data Privacy Act of 2012, such as health information, government identification numbers, or financial account details.

We do not collect personal data from children under 18 years of age. If you believe a minor has submitted personal data to us, please contact us immediately at info@truescope.digital.

We process personal data for the following specific purposes:

• Responding to inquiries: When you submit a contact or enrollment inquiry form, we use your name and email address to respond to your questions about the training program.
• Program administration: If you enroll in the training program, we use your contact information to communicate program details, schedules, and materials.
• Website improvement: Aggregated, anonymized technical data helps us understand how visitors use the site so we can improve its content and functionality.
• Legal compliance: We may process or retain data as required by applicable Philippine law, including the Data Privacy Act of 2012 and related regulations issued by the National Privacy Commission.

We do not use your personal data for automated decision-making or profiling. We do not use your personal data to send unsolicited marketing communications. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, we rely on the following criteria for lawful processing of personal data:

• Consent: When you tick the privacy checkbox on our contact form, you give your consent for us to process your name, email, and message content to respond to your inquiry. You may withdraw this consent at any time by contacting us.
• Legitimate interests: We have a legitimate interest in maintaining records of communications for administrative purposes and in improving our website. We ensure that these interests do not override your rights and freedoms.
• Compliance with legal obligations: In some cases, we may be required to process or retain personal data to comply with applicable Philippine laws and regulations.

We do not sell or rent personal data to third parties. We may share personal data with the following categories of recipients only to the extent necessary:

• Website hosting and technical service providers: Third-party providers who host this website and provide technical infrastructure. These providers are bound by appropriate data processing agreements.
• Email service providers: If we use a third-party email platform to manage correspondence, that provider may process email content on our behalf.
• Government authorities: We may disclose personal data to the National Privacy Commission, law enforcement agencies, or other government authorities when required by law or valid legal process under Philippine jurisdiction.

Any third-party service providers we engage are required to handle personal data in a manner consistent with the Data Privacy Act of 2012 and are not permitted to use your data for their own independent purposes.

We do not transfer personal data outside the Philippines except where necessary for website hosting or email services, and only to providers that implement appropriate safeguards consistent with Philippine data protection requirements.

We retain personal data for the following periods:

• Inquiry and contact form data: Retained for up to two years from the date of the inquiry, unless a longer retention period is required for program administration or legal compliance.
• Program enrollment records: Retained for the duration of the program engagement and for a reasonable period thereafter as required for administrative purposes.
• Technical and cookie data: Retained in accordance with the retention periods described in our Cookie Policy.

After the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data:

• Right to be informed: You have the right to know whether we hold personal data about you and how it is being processed.
• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to erasure or blocking: You may request that we delete or block your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent.
• Right to object: You may object to the processing of your personal data on grounds relating to your particular situation.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. The NPC can be reached at www.privacy.gov.ph.

To exercise any of these rights, please contact us at info@truescope.digital. We will respond to your request within a reasonable period and in accordance with the timelines prescribed by the Data Privacy Act and its Implementing Rules and Regulations.

We take the security of personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Use of HTTPS encryption for data transmitted through this website.
• Access controls limiting who within our organization can access personal data.
• Regular review of our data handling practices and security measures.

No method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in harm to data subjects, we will notify affected individuals and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

This website uses cookies and similar tracking technologies to improve user experience and understand how the site is used. For full details about the types of cookies we use, their purpose, and how to manage your preferences, please read our Cookie Policy.

You can control cookie preferences through the cookie consent banner displayed at the top of each page, or through your browser settings. Declining non-essential cookies will not prevent you from using the website.

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of this website after any changes to this Privacy Policy constitutes your acknowledgment of the updated policy. If you have questions about any changes, please contact us at info@truescope.digital.

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us:

• Email: info@truescope.digital
• Phone: +63 2 8892 9781
• Address: 6th Floor, ACE Building, 101 Rada cor Dela Rosa Street, Legazpi Village, Makati City, 1229, Philippines

You also have the right to file a complaint with the National Privacy Commission of the Philippines. More information is available at www.privacy.gov.ph.